terms and conditions

Terms and Conditions

WASH BINS aims to provide the best results with each cleaning, however, in some cases with bin or

dumpsters that are extremely soiled, they may require more than one cleaning to achieve optimal

cleanliness. For the most effective results, we strongly recommend sanitizing your bins or dumpsters on

a regular basis, per scheduled recurrence.

Rotating bins or dumpsters is not permitted. The same bins or dumpsters that you note in your initial

sign up will be cleaned each month or quarter. If you would like to add a new bin or dumpster to your

account you may call, email or text us and your account will be updated accordingly.

1-year minimum contract required for recurring services. After the one year, your account will be set to

recurring payments basis per scheduled recurrence. It is the client’s responsibility to request

cancellation. Early termination fee will apply if you cancel before the 1-year contract is up, in the

amount of $50 per bin and $150 per dumpster. No contract is required for a one-time cleaning service.

All cancellations after the year requirement, are to be made prior to the 1st of the month before

payment is processed.

It is the client’s responsibility to contact WASH BINS within 24 hours of their scheduled cleaning to

reschedule. If you do not notify us prior to your cleaning and would like to reschedule for us to come

back, a rescheduling fee of $10 will apply for bin cleanings only.

Bins or dumpsters are to be curbside, visibly accessible, or otherwise noted to WASH BINS to be cleaned on their scheduled cleaning date. If bins are not out, our technicians will not knock on your door, and we do not allow our technicians to go behind closed gates for their safety. If your dumpsters are not

accessible the office will try contacting the point of contact on the account and will wait for a response

for 10 mins. If no response the technician will have to move on. As a courtesy we do send an email

reminder the day before service and a text reminder the morning of service.

Make sure bins or dumpsters are completely empty with exception of small pieces of scraps of trash

stuck to the bottom, otherwise we will not be able to clean them, and a rescheduling fee can apply. Bins

or dumpsters must be free of un-bagged human and animal waste, or they will not be cleaned due to

contamination of the equipment and health hazards. Bins or dumpsters must be free of cooking and

motor oils, wet paint, chemicals, or hazardous waste.

Initial payment is processed the day that you sign up and on then on the 1st of the month your bins or

dumpsters are to be cleaned moving forward.

In the event of a natural disaster or state of emergency your scheduled cleaning will be moved to the

following week or next available date allowed. We will notify you via email and text to confirm the

scheduled appointment.