PRIVACY POLICY
Last Updated: January 28, 2026
WASH BINS (“we,” “us,” or “our”) cares deeply about the privacy of our visitors and users. This Privacy Policy explains how 4 Miller Boys, LLC DBA WASH BINS, a California Limited Liability Company, collects, uses, and shares your Personal Information in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
This policy applies to all users of washbins.com and our related services, including Trash Bin Cleaning, Trash Chute Cleaning, Enclosure Cleaning, Dumpster Cleaning, and Odor Control.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”).
Contact & Service Data
Name, email address, phone number, billing address, and service address.
Payment Data
Credit card information and purchase history. All payments are processed through PCI-compliant third-party gateways.
Technical Data
Internet protocol (IP) address, login data, browser type, time zone settings, and session information such as page response times, length of visits, and page interactions.
Communication Data
Records of communications with us via contact forms, email, or text messages regarding your cleaning services.
2. How We Collect Your Information
We collect information through:
Direct Interaction
When you sign up for services, create an account, or contact us.
Automated Technologies
Cookies, server logs, and similar technologies used as you interact with our website.
Third Parties
Analytics providers such as Google Analytics and payment processors.
3. Purposes for Collection and Use
We collect and use Personal Information to:
- Provide and operate our cleaning, chute, and odor control services
- Process payments and prevent fraudulent transactions
- Provide customer support and account troubleshooting
- Send service-related notices (including SMS/text messages) and promotional updates
- Comply with applicable California state and federal laws
4. Sensitive Personal Information
We collect limited Sensitive Personal Information, including financial information required to process payments.
Sensitive Personal Information is used only for processing transactions, preventing fraud, securing accounts, and complying with legal obligations. We do not use Sensitive Personal Information for profiling, advertising, or marketing purposes.
5. How We Store and Share Your Data
Hosting
Our website is built on the WordPress platform. Data is stored on secure servers managed by our hosting provider and protected by industry-standard firewalls and security protocols.
No Sale of Data
We do not sell, rent, or lease your Personal Information. We do not share Personal Information for cross-context behavioral advertising.
Service Providers
We share information with trusted third-party service providers, including payment processors, technical auditors, and scheduling software, only as necessary for them to perform their services.
PCI Compliance
All payment gateways used by our company comply with PCI-DSS standards to ensure secure handling of credit card information.
6. SMS/Text Messaging Privacy
By providing your phone number and opting in to receive service reminders, you agree to receive text messages from us.
Use
We use your phone number strictly for service updates, reminders, and account alerts.
Privacy Guarantee
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This excludes text message originator opt-in data and consent, which will not be shared with any third parties.
Opt-Out
You may opt out of text messages at any time by replying “STOP”.
7. Cookies and Third-Party Tools
We use cookies to enhance your experience and analyze website traffic. Third-party tools such as Google Analytics may collect information in accordance with their own privacy policies.
You may configure your browser to refuse cookies; however, some website features may not function properly as a result.
8. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Access your Personal Information
- Request deletion of your Personal Information
- Limit the use of Sensitive Personal Information
- Correct inaccurate Personal Information
- Withdraw consent for data processing at any time
To exercise these rights, please email info@washbins.com.
You have the right not to be discriminated against for exercising your privacy rights.
9. Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting to washbins.com. If our information practices change materially, the updated policy will be posted on this page.
10. Questions and Contact Information
Requests to access, correct, or delete Personal Information may be submitted to:
Email: info@washbins.com
Telephone: 833-927-4246
Mailing Address:
1223 Wilshire Blvd, Suite 721
Santa Monica, CA 90403
We verify requests using reasonable methods appropriate to the sensitivity of the data requested. Verified requests are responded to within 45 days, with the right to extend an additional 45 days where permitted by law.
